Web application
OperationalResident, staff and admin dashboards.
Database
OperationalBookings, residents, audit log.
Email delivery
OperationalBooking confirmations, password resets, info packs (via Resend).
Payment processing
OperationalVisitor payments and customer subscriptions (via Stripe).
Service-level commitment
We aim for 99.5% uptime measured monthly, equivalent to no more than 3.6 hours of downtime per month. Higher SLAs available on Enterprise contracts.
Active incidents will be flagged on this page. For real-time updates during an incident, email hello@pumpd.uk.
Live database check on every page load. Updated 18 May 2026, 04:34 London time.